Shipping & Delivery Policy – Shree Shani Jewels

Last Updated: June 2026

At Shree Shani Jewels, we are committed to delivering your jewellery safely and on time. Please read our Shipping & Delivery Policy to understand how your orders are processed and delivered.


1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, sale events, or high-demand periods, processing may take slightly longer.



2. Shipping Coverage

We currently deliver across India through trusted courier partners.

For locations that are not serviceable by our courier partners, we will notify you and initiate a refund if the order cannot be fulfilled.


3. Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 2–5 Business Days

  • Tier 2 & Tier 3 Cities: 3–7 Business Days

  • Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary depending on your location and courier service availability.


4. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

  • We may offer Free Shipping on selected products, promotional offers, or orders above a specified value.


5. Order Tracking

Once your order has been shipped, you will receive:

  • Shipping Confirmation

  • Tracking Number

  • Courier Partner Details

via Email, SMS, or WhatsApp (where applicable).

You can use the tracking number to monitor your shipment on the courier partner's website.


6. Delivery Attempts

Our courier partners generally make 1–2 delivery attempts.

If the delivery is unsuccessful due to:

  • Incorrect address

  • Incorrect mobile number

  • Customer unavailable

  • Refusal to accept delivery

the package may be returned to us. Additional shipping charges may apply for re-dispatch.


7. Address Accuracy

Customers are responsible for providing:

  • Correct Name

  • Complete Shipping Address

  • Landmark (if applicable)

  • Valid Mobile Number

  • Correct PIN Code

Shree Shani Jewels is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.


8. Delayed Delivery

Delivery may occasionally be delayed due to:

  • Weather conditions

  • Natural disasters

  • Festivals

  • Government restrictions

  • Courier operational issues

  • Remote service areas

We appreciate your patience in such situations and will assist you in tracking your shipment.


9. Damaged Package

If your package appears:

  • Opened

  • Tampered with

  • Damaged

please:

  • Take clear photos before opening the package.

  • Contact our customer support within 24 hours of delivery.

  • Share your order number along with the images.

We will investigate the issue and provide assistance according to our Return & Refund Policy.


10. Lost Shipments

If your shipment is confirmed lost by the courier partner, we will:

  • Send a replacement (subject to product availability), or

  • Issue a full refund.


11. International Shipping

Currently, Shree Shani Jewels ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.




12. Force Majeure

Shree Shani Jewels shall not be held responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Pandemics

  • Government restrictions

  • Transport strikes

  • Civil disturbances

  • Courier network disruptions


13. Contact Us

For any shipping-related queries, please contact us:

Shree Shani Jewels

Website: https://shreeshanijewels.com

Email: shreeshanijewels@gmail.com


Thank you for shopping with Shree Shani Jewels. We strive to ensure every order reaches you safely, securely, and on time.